Support ClientWith remote support we can connect to your computer or mobile device anywhere there is an internet connection. Simply download and install the support program, give us a call (607 205-8728) or send a message (admin@aerepear.com) tell us your symptoms, arrange payments and we'll take it from there.

 

Support Client

For Windows devices​​​​

Install using this link: Windows Support

 

For Apple devices

1) Enroll opening the following link with any browser on your device: https://aerepear-aerepear-msp.cmdm.comodo.com


2.a) [ONLY for macOS Devices]
When you have installed itsm.mobileconfig file, use this link to download and install Comodo Client application: https://dl.cmdm.comodo.com/download/itsmagent-installer.pkg

2.b) [ONLY for iOS Devices]
When your profile has been enrolled, you will be requested to install Comodo Client application. Upon completion of the installation, tap the green icon labeled "Run after installation" and follow on-screen instructions to complete enrollment process.

For Android devices

Download and install Comodo Client application by tapping the following link: https://play.google.com/store/apps/details?id=com.comodo.mdm

Upon completion of the installation, enroll using this link: https://aerepear-aerepear-msp.cmdm.comodo.com:443/enroll/android/index/token/998a6b5fab6b55c1be47a51371bddb7e

For Linux devices

Download and install Comodo Client application by tapping the following link:
https://aerepear-aerepear-msp.cmdm.comodo.com:443/enroll/linux/run/token/998a6b5fab6b55c1be47a51371bddb7e
Use the same link for manual enrollment if required.

1) Change installer mode to executable:

$ chmod +x {$installation file$}

2) Run installer with root privileges:

$ sudo ./{$installation file$}

 

Enrolling Active Directory devices

For Windows devices

https://help.comodo.com/topic-399-1-856-11229-ITSM-%E2%80%93-Bulk-Enrollment-via-Active-Directory.html

For Apple devices

Enroll using this link: https://aerepear-msp.cmdm.comodo.com:443/enroll/apple/login

Use the login and password of your domain.

For Android devices

Download and install Comodo Client application tapping the following link: https://play.google.com/store/apps/details?id=com.comodo.mdm

Upon completion of the installation, enroll using this link: https://aerepear-msp.cmdm.comodo.com:443/enroll/android/login

Use the login and password of your domain.

Remote Support